Customer Relations/Public Relations

Customer Service Executive Full-Time

Job duties:

  • Engage with prospective students and provide information about overseas study opportunities.
  • Understand students’ interests and recommend suitable study programmes and destinations.
  • Respond to inquiries and provide initial admission guidance.
  • Follow up with prospective students and maintain communication.
  • Maintain student records and update databases.
  • Coordinate with the admissions team to support student applications.
  • Provide excellent customer service and build positive relationships with students.

Requirements:

  • Freshers are encouraged to apply; prior work experience is an added advantage but not essential.
  • Good command of English and Sinhala (spoken and written).
  • Strong communication and interpersonal skills.
  • Good problem-solving abilities and a customer-focused attitude.
  • Basic proficiency in Microsoft Office applications.
  • Positive attitude, willingness to learn, and ability to work in a team.
  • Ability to work full-time on-site.

Overview

  • Location: Boralesgamuwa
  • Job Title: Customer Service Executive
  • Days: 6d / week
  • Rate: Rs. 50,000.00 - Rs. 60,000.00 / Monthly
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